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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to Void a check...
Small and medium business | Business Central, N...
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Unable to Void a check with status 'TEST PRINT'

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Posted on by VG-12111806-0 34
Hi,
 
I am unable to void a check, that is in TEST PRINT status in the check ledger entries.
GL line entry is with Zero balance and the journal is in approved status
 
I want to release this check , since the entry is not posted.
I am unable to void the check because the status is NOT POSTED.
 
Is there a way out for me to print this check and then void it!!
 
Thanks
Vijaya
Categories:
Dynamics 365 Business Central
check print 3.png
check print 2.png
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  • gdrenteria Profile Picture
    gdrenteria 13,235 Most Valuable Professional on at
    Unable to Void a check with status 'TEST PRINT'

    Hi, good day
    I hope this can help you, and give you some hints.

    To cancel printed checks that aren't posted

    Issue, print, cancel, and void checks - Business Central | Microsoft Learn

    Best Regards
    Gerardo

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 25,388 Super User 2024 Season 2 on at
    Unable to Void a check with status 'TEST PRINT'
    You need to void the check from the payment journal. In the payment journal there's an action to void checks. You can only void it from the check ledger entries once the payment journal is posted, and it doesn't seem like it is in your case.
     
  • Suggested answer
    PRao Profile Picture
    PRao 142 on at
    Unable to Void a check with status 'TEST PRINT'
    Can you please check bank payment type value in General Journal ?  You may need to add the field " Payment Type " on the General journal page. 

    Though i have doubt system will  allow to post the entry , if allow the post  the entry and they void that . 

    Also, You may use the Configuration package and export the data of General journal and make it correct and then void it.  

    It may be works. 

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