Microsoft Dynamics 365 | Integration, Dataverse...

After the installation of Managed Solution, the ribbon bar doesn't appear for couple of hours

(0) Share

Report

Posted on by Parth Bhaidani

Hello Experts,

After the Wave 2 update, we have started facing an issue with the ribbon bar.

Whenever we install the Managed solution, we get the below message (The import of solution: <Solution Name> completed successfully. Ribbon client metadata is being refreshed in the background.)

And, thereafter if we go to the app shipped in the Managed solution, the ribbon button doesn't show up. The ribbon button shows up only after 2-3 hours.

Any idea on this issue?

Thanks in advance for your help!

I have the same question (0)

All responses (6)

Answers (0)

T.I.A 1,760 on at

Like (0)

Report

if you go to your environment via inprivate/incognito do you still have the same problem

Was this reply helpful? Yes No
Parth Bhaidani 65 on at

Like (0)

Report

Yes. Like I said, the issue in question has started occurring only after Wave 2.

Was this reply helpful? Yes No
Suggested answer

M. H. Iqbal 20 on at

Like (0)

Report

Hi, I'm facing the same problem. I opened a support ticket today and they told me that it seems like a bug but they will update me soon.

Was this reply helpful? Yes No
Suggested answer

M. H. Iqbal 20 on at

Like (0)

Report

I contacted MS and the told me that It's is not the bug actual product behavior. Ribbon will appear after some time.

Max. Expected delay is ~20-30 minutes.

If the ribbon is still not visible then clear the browser cache. Most likely you are using Chrome. Try it in Firefox and Edge.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

It is probably a bug that went undetected in the testing and debugging phases of the updates.

I got the same bug. But I had it solved as I brought the MS Dynamics 365 license from one of the support and service providers of Microsoft products and services.

Was this reply helpful? Yes No
Suggested answer

ashish12 3,079 on at

Like (0)

Report

Its a system delay, Wait for sometime.

Was this reply helpful? Yes No