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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Back-Order in Sales
Microsoft Dynamics GP (Archived)

Back-Order in Sales

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Posted on by Community Member

Beginner in MSD GP. Can't process back-order in sales. It isn't letting me to transfer back-order to order or invoice. Help is greatly appreciated.

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I have the same question (0)
  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    You have to make the required setup in sales module.

  • Community Member Profile Picture
    Community Member on at

    Thanks for your reply. I did setup but need something more.

    After Setup it allows me to order/invoice the back-order, but no document is transferred. This is something I haven't seen before.

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    When you transfer the back order to invoice, does it give an error or zero document is transfered?

    Can you attache the printout?

    Can you attach the setup screen of Backorder?

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    2275.Untitled.jpg

    Hello,

    Yes, it does give an error. This is what it happens.

    Thanks a lot.

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    Can you attach the setup screen of Backorder and Incoice?

  • Community Member Profile Picture
    Community Member on at

    3678.Untitled.jpg

    Hi,

    Sure, Attached.

    Thanks

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    What about the sales order and invoice setting screen shots?

  • Suggested answer
    L Vail Profile Picture
    L Vail 65,271 on at

    On the backorder, do you have any qty in the Order box? You'll need to show details on the line item in order to access these fields.

    Backorder.png

    Leslie

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