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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to delete Purch...
Small and medium business | Business Central, N...
Answered

Unable to delete Purchase Order

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Posted on by Brad613 200

Hello,

I am unable to delete a Purchase order. At some point during it's creation the currency was changed and now I can't delete the PO.

I included a screen shot of the error I keep receiving.

Screenshot-2023_2D00_03_2D00_20-150340.jpg

I have the same question (0)
  • Valentin Castravet Profile Picture
    Valentin Castravet 32,800 Super User 2026 Season 1 on at

    Find the Currency Code field on the Purchase Order and remove the currency so this field is empty. Try to delete the Purchase Order again 

  • Brad613 Profile Picture
    Brad613 200 on at

    Hello, 

    Thank you for your reply and suggestion. I tried that. If I change the currency code I immediately get an error. 

    "The page has an error. Refresh (F5) to undo the change, or correct the error."
    Also I can't even delete any lines in the PO I get the same error message.
    "Currency Factor must have a value in Purchase Header: Document Type=Order, No.=106001. It cannot be zero or empty."
    This is extremely frustrating.
  • Suggested answer
    IB-29041624-0 Profile Picture
    IB-29041624-0 1,191 Moderator on at

    If you contact your partner / developer they can help you delete this purchase order in code.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    Hi,

    I have tried to replicate your issue in standard system, as soon as you enter currency code on PO, it take currency factory based on the currency exchange rate defined. Can you check in your case if you had defined the exchange rate for that currency you used?

    Otherwise you need to take help from your developer either to hard delete the PO or put the currency factor from back end based on the currency you chooses.

    Thanks.

  • Brad613 Profile Picture
    Brad613 200 on at

    I don't believe that the currency exchange rate has been defined for that particular currency. I will contact a developer. Thank you for your reply.

  • Brad613 Profile Picture
    Brad613 200 on at

    It's really a shame that I would need a developer just to delete a purchase order. Thanks you for your reply

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,800 Super User 2026 Season 1 on at
    [quote user="Brad613"]

    Hello, 

    Thank you for your reply and suggestion. I tried that. If I change the currency code I immediately get an error. 

    "The page has an error. Refresh (F5) to undo the change, or correct the error."
    Also I can't even delete any lines in the PO I get the same error message.
    "Currency Factor must have a value in Purchase Header: Document Type=Order, No.=106001. It cannot be zero or empty."
    This is extremely frustrating.
    [/quote]

    what is the error message? there should be a red x icon beside the currency code field, can you hover your mouse over that and see what the error message is?

  • Verified answer
    Brad613 Profile Picture
    Brad613 200 on at

    I finally figured it out. What I did was go into the currencies and delete that one. Then I was unable to even open the PO. So I recreated the currency without setting it up. I was then able to enter the po and when I tried to delete it, it worked. Thanks again for your time and help I appreciated it.

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