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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How To Exclude Items f...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

How To Exclude Items from Loyalty Points ?

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Posted on by Marshal 442

Hi All,

How to setup loyalty schemes for the items excluded from loyalty points.

Some items are excluded from loyalty points , if customer purchase any items from the excluded list loyalty points should not be  issued. how to setup this in D365 Commerce loyalty management. 

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  • Suggested answer
    Mueckeflo Profile Picture
    Mueckeflo Microsoft Employee on at

    Hi Marshal,

    For this, simply define a category which only includes the valid items and setup an earning rule in the loyalty scheme form using this category:
    pastedimage1607418207363v1.png

    There is no such feature to exclude particular items, only particular affiliations.

    It might be worth creating a product suggestion for this in our ideas portal:
    Categories (dynamics.com).

    I hope this answer helps.

    Best regards,

    Florian

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