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LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

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Posted on by Community Member

Experiencing issue in Dynamics 365 on- premise with adding entry to the From field in the following Screen Capture.

This appears to be happening with few lookup fields and process adding to Queue.

What could be causing this issue.

Is there a rollup which may resolve this problem?

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Alex Fun Wei Jie 33,628 on at

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Hi ,

Please reupload your picture . :)

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Community Member on at

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This control lookup field error also occurs when ADDING to QUEUE from activities queue.

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Alex Fun Wei Jie 33,628 on at

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hi

do you have any js running? if yes show us the code.

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Alex Fun Wei Jie 33,628 on at

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Hi,

recently do you upgrade the CRM version ?

Take a look on below article

community.dynamics.com/.../204446

atriosystems.wordpress.com/.../fix-lookup-control-error-after-upgrade-to-crm-13

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Community Member on at

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Thanks for your reply, I will to my refer it to my system engineering team

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