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Microsoft Dynamics CRM (Archived)

LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

Posted on by Microsoft Employee

Experiencing issue in Dynamics 365 on- premise with adding entry to the From field in the following Screen Capture.

This appears to be happening with few lookup fields and process adding to Queue.

What could be causing this issue.

Is there a rollup which may resolve this problem?

  

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

    Thanks for your reply, I will to my  refer it to my system engineering team

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

    Hi,

    recently do you upgrade the CRM version ?

    Take a look on below article

    community.dynamics.com/.../204446

    atriosystems.wordpress.com/.../fix-lookup-control-error-after-upgrade-to-crm-13

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

    hi

    do you have any js running? if yes show us the code.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

    Control-lookup-error.jpg

    This control lookup field error also occurs when ADDING to QUEUE from activities queue.

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: LOOKUP CONTROL ERROR: Cannot add item of typename = to the lookup content

    Hi ,

    Please reupload your picture . :)

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