Hi,
I have a received email without subject. Email was synched with dynamics from outlook via tracking folder and Regarding field was set to a particular Account.
When opening this email in dynamics I have a red mark besides subject line that say "Email subject is missing" (although set as optional in Email/Fields settings).
I want to change the "Regarding" filed for this email but doesn't work. Closing the form will prompt that changes will not be saved.
I often do this for other emails and works fine, only difference that I see is the missing email subject.
Maybe by creating a process on email entity that does that will work...still..
Any ideas why this happens?
Using Dynamics 365 9.0
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There may be script in place on form load to enforce this business required subject field.
There is a good chance of Business rule existence.
Verify in the form editor for script or business rule.
André Arnaud de Cal...
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