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Hi,
My accountant tried to void the transaction below, however, it is still showing up as unmatched on my Reconcile ot GL report as PMTRX unmatched.
How to I fix this?
Thanks for any and all advice!
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Hi Laurab14,
I just wanted to see if you have any additional questions on this issue.
Please let us know if you do, we are always happy to assist!
~Thomas Newcomb
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Microsoft Dynamics GP Support
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This posting is provided "AS IS" with no warranties, and confers no rights
Hi Laurab14,
There are several fields that are matched for each distribution record. All of the fields must match to move it to the Matched section. If some but not all of the fields match, then it will put it in the Unmatched or Potentially Matched Section. For example, here are the fields that are matched for PM to GL:
Payables Management -- GL
Voucher Number -- Originating Control Number
TRX Source -- Originating TRX Source
Posting Date -- Transaction Date
On Account Amount -- Debit Amount or Credit Amount
866570 Information about differences when you reconcile General Ledger to Payables Management or to Receivables Management in Microsoft Dynamics GP
support.microsoft.com/.../en-US
Please let me know if I can provide any additional help on this.
~Thomas Newcomb
------------------------------------------
Microsoft Dynamics GP Support
------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights
I don't see any attachment. From past experience when a voided transaction is showing up on the Reconcile to GL report, the document date and posting dates were in separate months. I would check this first.
Please try attaching the screenshot again.
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