Active Contacts has first 3 pages empty, when click on 'All'

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hi,

When we click on 'All' option at the bottom left of the 'Active Contact', there is no data/records in the first 3 pages (300). The first record shows up on page 4 (301). Why is that? How this can be fixed, that the first record shows on page 1.

Thanks,

Ashok

*This post is locked for comments

All responses (3)

Answers (1)

Community Member Microsoft Employee on at

Like (1)

Report

RE: Active Contacts has first 3 pages empty, when click on 'All'

Hi Francesco,

That was it. They were all empty. When I just clicked on any row (empty though), it took me to the actual record, which had no 'Name', Title or any data in any of the fields shown in the view. So I deleted those and now do see the records on the very first page. Thank you for you help. Thanks to Wayne as well for sharing the input/views.
Verified answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Active Contacts has first 3 pages empty, when click on 'All'

Hi AshokM,

probably the columns included in the view have blank values.

Please, try to add createdon attribute and some others attribute to check the origin of the records.

Let us know.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna, ITALY

Independent Contractor

http://www.francescopicchi.com
Suggested answer

Wayne Walton 13,726 on at

Like (1)

Report

RE: Active Contacts has first 3 pages empty, when click on 'All'

sounds like you're getting bad data from somewhere. Maybe an Outlook integration? Are the records completely blank, or if you open one, does it have an orphan piece of data like just a phone number or email address?

Find the source of this data, and fix it there to fix it in CRM.