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Entity store refresh error in D365FO

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Posted on by ThivaKar

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Hi All,

We are receiving the change tracking error in the Full reset batch job of Entity store. And we are receiving this error only in PROD where as it is working on other environments.

Please suggest me to solve this issue.

Thanks in advance.

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ThivaKar 925 on at

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RE: Entity store refresh error in D365FO

Thanks a lot for your feedback.
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Fangyuan Hou on at

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RE: Entity store refresh error in D365FO

Hi Rusty,

Please don't include the confidential information, I removed the database information.

Please note that if your database server start with "spartan" that's means the DB connected to elastic pool. Seems your production DB is connected to the elastic pool.

Is the issue happens on all the entities?

We noticed that someone from your organization already submit a support request to us as this required in-deep troubleshooting.
ThivaKar 925 on at

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RE: Entity store refresh error in D365FO

Any suggestions?
ThivaKar 925 on at

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RE: Entity store refresh error in D365FO

Thanks for your reply.

I am getting the same Change tracking error in the batch job log as mentioned above.
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saurabh bharti 15,033 Super User 2025 Season 1 on at

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RE: Entity store refresh error in D365FO

Did you check the "Batch Job" error message, May be that will give you what it has been failed.