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Microsoft Dynamics CRM (Archived)

Problem running ConfigureCRMServerSideSync.ps1 PowerShell script

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Posted on by 12,163

I have followed all the documentation to a tee. I have installed the Azure AD module for Powershell however I see no way to launch it, but when I list the modules available in PowerShell I see MSOnline. When I run the ServerSideSync PowerShell script I receive the error: "Microsoft Dynamics CRM hybrid configuration requires installing MSOnlineExtended PowerShell support.  Please go to http://go.microsoft.com/fwlink/p/?linkid=236297 to install this support. Process Failed."

A. That support link is bogus.

B. I do not see the MSOnlineExtended module loaded and there is no way to install it that I can tell.

It seems as MS is in the process of changing some things as this document is dated from Wednesday which leaves me in a fine position :(

docs.microsoft.com/.../connect-to-office-365-powershell

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I have the same question (0)
  • Community Member Profile Picture
    on at

    I am having the same issue, where you able to find out what to install?

  • Verified answer
    Joe Woltering Profile Picture
    12,163 on at

    Hey Ben,

    I'm more than certain that the MSOnlineExtended module has been deprecated as it is not available in any repository that I can find and current documentation is nonexistent. However, it would appear that the Dynamics team has not updated the config script. So I just commented out the section that tries to import the module and then I was able to run the script successfully.

    So basically, comment out or remove this section (always making a backup copy first :)

    if (-not (Get-Module -list -Name "MSOnlineExtended"))
    {
           ExitWithError("Microsoft Dynamics CRM hybrid configuration requires installing MSOnlineExtended PowerShell support.  Please go to go.microsoft.com/.../p to install this support.")
    }
    else
    {
           Import-Module MSOnlineExtended -force
    }

    Really gives you that warm, tingly feeling that MS is still supporting their on-prem customers :(

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