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Microsoft Dynamics CRM (Archived)

Problem running ConfigureCRMServerSideSync.ps1 PowerShell script

Posted on by 12,159

I have followed all the documentation to a tee. I have installed the Azure AD module for Powershell however I see no way to launch it, but when I list the modules available in PowerShell I see MSOnline. When I run the ServerSideSync PowerShell script I receive the error: "Microsoft Dynamics CRM hybrid configuration requires installing MSOnlineExtended PowerShell support.  Please go to http://go.microsoft.com/fwlink/p/?linkid=236297 to install this support. Process Failed."

A. That support link is bogus.

B. I do not see the MSOnlineExtended module loaded and there is no way to install it that I can tell.

It seems as MS is in the process of changing some things as this document is dated from Wednesday which leaves me in a fine position :(

docs.microsoft.com/.../connect-to-office-365-powershell

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  • Verified answer
    Joe Woltering Profile Picture
    Joe Woltering 12,159 on at
    RE: Problem running ConfigureCRMServerSideSync.psa PowerShell script

    Hey Ben,

    I'm more than certain that the MSOnlineExtended module has been deprecated as it is not available in any repository that I can find and current documentation is nonexistent. However, it would appear that the Dynamics team has not updated the config script. So I just commented out the section that tries to import the module and then I was able to run the script successfully.

    So basically, comment out or remove this section (always making a backup copy first :)

    if (-not (Get-Module -list -Name "MSOnlineExtended"))
    {
           ExitWithError("Microsoft Dynamics CRM hybrid configuration requires installing MSOnlineExtended PowerShell support.  Please go to go.microsoft.com/.../p to install this support.")
    }
    else
    {
           Import-Module MSOnlineExtended -force
    }

    Really gives you that warm, tingly feeling that MS is still supporting their on-prem customers :(

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Problem running ConfigureCRMServerSideSync.psa PowerShell script

    I am having the same issue, where you able to find out what to install?

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