Getting blank Document body while retrieving the values using fetch, QueryExpression.

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Posted on by Ayushi Sharma

Trying to clone an annotation record in CRM however, while cloning facing an issue in copying Documentbody. Getting document body as null while retrieving it through QueryExpression/Fetch. Steps tried-

1. Retrieving all attributes of annotation record basis objectid - Got document body as null.

2. Retrieve documentbody basis annotationid - Still no luck.

Annotation Records are getting created, attachment is also attached but document body is of 0 bytes.

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Radu Chiribelea 6,667 on at

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Hello,

Does this happen for only one annotation or all of them?

What CRM Build are you one? Is this CRM Online or OnPremise?

Regards,

Radu

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Kokulan 18,054 on at

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Hi

Annotation (Notes) entity does not have to have the document body all the time, it will only be having data when there is an attachment.

I would check the value of Is Document flag on annotation entity.

if the Is Document flag is true and if the File Name fields contain data then only the document body will have data

And when you clone, make sure you only set the value to new record if the field has value otherwise you will get an error complaining the documentbody does not exist or something similar

Instead of cloning the whole object, i would suggest you could only copy the attributes you need and there aren't many anyway, please see below

var note= results.Entities.First(); // This is the original or source note

Entity Annotation = new Entity("annotation");

Annotation.Attributes["objecttypecode"] = note.Attributes["objecttypecode"]; // Change it if you are attaching to different entity / record

Annotation.Attributes["objectid"] =note.Attributes["objectid"] ;

if (note.Attributes.Contains("subject"))

Annotation.Attributes["subject"] = note["subject"];

if (note.Attributes.Contains("documentbody"))

Annotation.Attributes["documentbody"] = note["documentbody"];

if (note.Attributes.Contains("mimetype"))

Annotation.Attributes["mimetype"] = note.Attributes["mimetype"];

if (note.Attributes.Contains("notetext"))

Annotation.Attributes["notetext"] = note.Attributes["notetext"];

if (note.Attributes.Contains("filename"))

Annotation.Attributes["filename"] = note.Attributes["filename"];

crmService.Create(Annotation);

Hope this helps

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Ayushi Sharma 15 on at

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Not for all the docs. We are using 9.0 version of

dynamics 365 crm online.

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Ayushi Sharma 15 on at

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Not getting the documentbody for the notes having "Is document" field as "No". Despite having attachment attached to it.

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Kokulan 18,054 on at

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Could you do an advance find query and see the columns value for IS Document and File Name for the same note that you are getting null in your plugin please?

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Ayushi Sharma 15 on at

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Yes I checked. The Is document flag is no for these files.

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Kokulan 18,054 on at

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I think that means the document not uploaded. When you open the note record i assume you only get the notes and attachment area is empty?

Whats the size of the attachment? is it only for some notes you are having this issue or does it happen to all notes with attachment?

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Ayushi Sharma 15 on at

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There is an attachment in the record. If I tries to open it opens however, when I try to retrieve it for cloning, I don't get the body. When I try to hit it with web API it returns the documentbody.

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Kokulan 18,054 on at

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Could you share any screenshots or your code that tries to retrieve?

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CU13121614-0 on at

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Hi,

I just faced the exact same issue.

Retrieve multiple will not retrieve large field values (this makes sense as many records will take too long to retrieve).

What I had to do was just retrieve the id from retrieve multiple, then do a retrieve on this to get the document body :-)

This was no problem for me as i was only dealing with one result.

Regards

Chris

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