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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Opening Product Entity...
Customer experience | Sales, Customer Insights,...
Unanswered

Opening Product Entity throws a script error

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Posted on by SDV-365Titans 10
When opening a Product on D365 for Sales (Enterprise license) we suddenly start getting this error:
 
TypeError: Cannot read properties of null (reading 'getValue')
    at ProductMainSystemLibraryWebResource._updateQuantityOnHandDecimals (https://tierraloucrm.crm4.dynamics.com/%7b000000010819179%7d/webresources/ProductManagement/Product/Product_main_system_library.js:646:52)
    at ProductMainSystemLibraryWebResource.formOnLoad (https://tierraloucrm.crm4.dynamics.com/%7b000000010819179%7d/webresources/ProductManagement/Product/Product_main_system_library.js:260:27)
    at b._executeFunctionInternal (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:14:1208161)
    at b.execute (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:14:1206595)
    at https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:4:137147
    at i (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:14:99082)
    at re._executeIndividualEvent (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:4:137121)
    at re._executeEventHandler (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:4:133939)
    at Object.execute (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:4:130992)
    at w._executeSyncAction (https://content.powerapps.com/resource/uci-infra-bus/scripts/app.57fc1d4d8a4de34108fb4a1118eeb7b2.js:14:549524)

Error Details:
Event Name: onload
Function Name: Mscrm.ProductMainSystemLibraryWebResource.formOnLoad
Web Resource Name: ProductManagement/Product/Product_main_system_library.js
Solution Name: msdynce_ProductManagementPatch
Publisher Name: MicrosoftCorporation
 
Categories:
Dynamics 365 Sales
I have the same question (0)
  • SDV-365Titans Profile Picture
    SDV-365Titans 10 on at
    looks like Microsoft released an updated script that's causing this error? But why and how can we resolve this? 
    One weird thing is that the Bundle Products tab is not loading anymore.
  • KFlanagan Profile Picture
    KFlanagan 8 on at
    Some general questions to see if it helps you. 
    they are not in any given order just some questions to ask yourself to help troubleshoot. 
    As I am not sure what that web resource is doing. 
     
    - I wonder when you review in power apps and look at the events If you have the ability to better troubleshoot what that web resource is actually doing? 
     
    - Have you opened up a MS Ticket? 
     
    - Normally with Script errors it came for us or our consultant. so we have to then review the web resource and figure out what causes the error
     
    - When you test this in your sandbox environment did it work and then production if started the error? 

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