web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Wait for Segment Membership doesn't work properly

(1) ShareShare
ReportReport
Posted on by 2,171
The wait for segment membership feature doesn't seem to work for journeys set to:

A one-time journey where newly added audience members can start any time

I initially created the journey with a if then branch using the new wait for segment membership feature and set the time limit to 2 days. If they are in a specific segment then they'll get sent a email and if not then nothing. It worked on initial publish but any subsequent new members to the segment after 2 days all just end up flowing through the No branch.

Does the time limit of 2 days just apply to the journey overall regardless of whether the contact or lead is a new member to the entry segment of the journey? If so then it makes this feature useless for a always on journey and only useable for one off email blasts....
 
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 258

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 182

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 125 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans