Hello,
Since Friday, without any change to the system (Dynamics365 online) we are unable to Bulk-Edit leads. From "Advanced Find" we can perform other "bulk" operations on them e.g. assign, but not "Edit".
We get a generic error which states "an error has occured, try this action again".
The error lists a service request id (is there any way to query that?) and apart from the last 2 lines of the error message are
State: Enabled
Security Group: [guid of security group]
When I use the XRMToolbox tool "open record using GUID" and perform a system-wide search of the Security group guid which is output in the error message, the error is "the record ID does not exist for any entity in the system or your read privilege on the entity is insufficient" (I am system administrator).
Does anyone have any idea what this error might relate to or how I could investigate the 2 ids in the error message (service request id and security group id).
Thanks for any advice.
- Seamus
