In Dynamics NAV 2017 an error pops up when using Office Add-In Business Inbox in combination with Outlook desktop when the contact is created as a customer.
7. Do the same within Outlook on desktop and the above error pops up. In Application Event log file, the following error:
Event log file:
Log Name: Application
Source: MicrosoftDynamicsNAVClientWebClient
Date: 7/3/2020 11:08:51 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: <<removed>>.microsoft.com
Description:
Error accessing Website Microsoft Dynamics NAV 2017 Web Client
Raw Url: /DynamicsNAV100/WebClient/logerror?page=1600&filter='Item%20Type'%20IS%20'''0'''%20and%20'Item%20ID'%20IS%20'''AAMkADFlMjZjMjdjLTMwNjgtNGJlOC05NzdkLTJmZmZlYTg3YmY5MABGAAAAAAD5dFOeRb5JT7O2eDb9Py9cBwBxgwwOYSIWQ6TboTotM37wAAAAAAEPAABxgwwOYSIWQ6TboTotM37wAAEOKp64AAA%3D'''%20and%20'Subject'%20IS%20''''''%20and%20'Version'%20IS%20'''1.2.0.0'''&sk=Outlook
Url: https://<<removed>>:10044/DynamicsNAV100/WebClient/logerror?page=1600&filter='Item%20Type'%20IS%20'''0'''%20and%20'Item%20ID'%20IS%20'''AAMkADFlMjZjMjdjLTMwNjgtNGJlOC05NzdkLTJmZmZlYTg3YmY5MABGAAAAAAD5dFOeRb5JT7O2eDb9Py9cBwBxgwwOYSIWQ6TboTotM37wAAAAAAEPAABxgwwOYSIWQ6TboTotM37wAAEOKp64AAA%3D'''%20and%20'Subject'%20IS%20''''''%20and%20'Version'%20IS%20'''1.2.0.0'''&sk=Outlook
Unhandled error occurred on a browser or device client:
{
"clientInfo": {
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; WebView/3.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041",
"browserLanguage": "en-US"
},
"originalError": {},
"message": "Unable to get property 'url' of undefined or null reference",
"pageUrl": "<<removed>>:10044/DynamicsNAV100/WebClient/OfficeAddin.aspx?OfficeContext=Outlook-TaskPane&Version=1.2.0.0&_host_Info=Outlook$Win32$16.02$en-US$$$$0",
"callstack": {
"stackTrace": " at DN.Telemetry.prototype.trackError (https:/<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=Zs0MfRbKZ7JIq7k8Xnq-8we4eBRilkKMZYMG0IAs6o8OynP_09tHelnke37SNCaBAtzwVn4yBJB2ayUYhMJ794-3qDEHemXPv7bXJxER0_Q0XDrw9PiMwQp_uUk80v4x6JHjBWCpfIWVElhtnmnYoi2eQAkPb5KhqEy5ut86VZKqWArmCtmMf8loY2TpLRmjvFzY846Szog_ptb5TrSrXA2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:1464:1647)\r\n at DN.BrowserScriptControlAddInAdapter.prototype.get_isFrameContentReady (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=Zs0MfRbKZ7JIq7k8Xnq-8we4eBRilkKMZYMG0IAs6o8OynP_09tHelnke37SNCaBAtzwVn4yBJB2ayUYhMJ794-3qDEHemXPv7bXJxER0_Q0XDrw9PiMwQp_uUk80v4x6JHjBWCpfIWVElhtnmnYoi2eQAkPb5KhqEy5ut86VZKqWArmCtmMf8loY2TpLRmjvFzY846Szog_ptb5TrSrXA2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:3280:583)\r\n at DN.BrowserScriptControlAddInAdapter.prototype.$56 (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=Zs0MfRbKZ7JIq7k8Xnq-8we4eBRilkKMZYMG0IAs6o8OynP_09tHelnke37SNCaBAtzwVn4yBJB2ayUYhMJ794-3qDEHemXPv7bXJxER0_Q0XDrw9PiMwQp_uUk80v4x6JHjBWCpfIWVElhtnmnYoi2eQAkPb5KhqEy5ut86VZKqWArmCtmMf8loY2TpLRmjvFzY846Szog_ptb5TrSrXA2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:3280:957)\r\n at b (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=YuBZsD7Uh-m9B88naZIBt_IJqHGhJViCEt1IH5_jR055wd3I5PifhxjCacBjbAZiUJXVC7DqnzeUmqk2k9_s7iH25tTbAeAJObUa5Rg59kbiIM3DuDNpOx_5D887M2OcFtu3kglsPTIf9-Ia9F926e4QM6lItIhrBmf4FL7Tv7hUBYe5dxE0WsozXqYmoj8VYvOjn2AZ2mV7I5mKjmvBxw2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:1:26048)\r\n at Anonymous function (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=Zs0MfRbKZ7JIq7k8Xnq-8we4eBRilkKMZYMG0IAs6o8OynP_09tHelnke37SNCaBAtzwVn4yBJB2ayUYhMJ794-3qDEHemXPv7bXJxER0_Q0XDrw9PiMwQp_uUk80v4x6JHjBWCpfIWVElhtnmnYoi2eQAkPb5KhqEy5ut86VZKqWArmCtmMf8loY2TpLRmjvFzY846Szog_ptb5TrSrXA2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:2962:5)\r\n at b (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=YuBZsD7Uh-m9B88naZIBt_IJqHGhJViCEt1IH5_jR055wd3I5PifhxjCacBjbAZiUJXVC7DqnzeUmqk2k9_s7iH25tTbAeAJObUa5Rg59kbiIM3DuDNpOx_5D887M2OcFtu3kglsPTIf9-Ia9F926e4QM6lItIhrBmf4FL7Tv7hUBYe5dxE0WsozXqYmoj8VYvOjn2AZ2mV7I5mKjmvBxw2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:1:26048)\r\n at Anonymous function (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=Zs0MfRbKZ7JIq7k8Xnq-8we4eBRilkKMZYMG0IAs6o8OynP_09tHelnke37SNCaBAtzwVn4yBJB2ayUYhMJ794-3qDEHemXPv7bXJxER0_Q0XDrw9PiMwQp_uUk80v4x6JHjBWCpfIWVElhtnmnYoi2eQAkPb5KhqEy5ut86VZKqWArmCtmMf8loY2TpLRmjvFzY846Szog_ptb5TrSrXA2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:4307:1)\r\n at b (https://<<removed>>:10044/DynamicsNAV100/WebClient/ScriptResource.axd?d=YuBZsD7Uh-m9B88naZIBt_IJqHGhJViCEt1IH5_jR055wd3I5PifhxjCacBjbAZiUJXVC7DqnzeUmqk2k9_s7iH25tTbAeAJObUa5Rg59kbiIM3DuDNpOx_5D887M2OcFtu3kglsPTIf9-Ia9F926e4QM6lItIhrBmf4FL7Tv7hUBYe5dxE0WsozXqYmoj8VYvOjn2AZ2mV7I5mKjmvBxw2&t=2dc53639&version=10.0.30284.0&version=10.0.30284.0:1:26048)\r\n",
"hash": 1449549606
},
"requireUserToSignOut": true
}
Event Xml:
<Event xmlns="
">schemas.microsoft.com/.../event"> <System>
<Provider Name="MicrosoftDynamicsNAVClientWebClient" />
<EventID Qualifiers="0">0</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-07-03T09:08:51.8480641Z" />
<EventRecordID>43995</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>HPZBOOK15G3.europe.corp.microsoft.com</Computer>
<Security />
</System>
<EventData>
<Data>Error accessing Website Microsoft Dynamics NAV 2017 Web Client
Raw Url: https://<<removed>>:10044/DynamicsNAV100/WebClient/logerror?page=1600&filter='Item%20Type'%20IS%20'''0'''%20and%20'Item%20ID'%20IS%20'''AAMkADFlMjZjMjdjLTMwNjgtNGJlOC05NzdkLTJmZmZlYTg3YmY5MABGAAAAAAD5dFOeRb5JT7O2eDb9Py9cBwBxgwwOYSIWQ6TboTotM37wAAAAAAEPAABxgwwOYSIWQ6TboTotM37wAAEOKp64AAA%3D'''%20and%20'Subject'%20IS%20''''''%20and%20'Version'%20IS%20'''1.2.0.0'''&sk=Outlook
Url: https://<<removed>>:10044/DynamicsNAV100/WebClient/logerror?page=1600&filter='Item%20Type'%20IS%20'''0'''%20and%20'Item%20ID'%20IS%20'''AAMkADFlMjZjMjdjLTMwNjgtNGJlOC05NzdkLTJmZmZlYTg3YmY5MABGAAAAAAD5dFOeRb5JT7O2eDb9Py9cBwBxgwwOYSIWQ6TboTotM37wAAAAAAEPAABxgwwOYSIWQ6TboTotM37wAAEOKp64AAA%3D'''%20and%20'Subject'%20IS%20''''''%20and%20'Version'%20IS%20'''1.2.0.0'''&sk=Outlook
Unhandled error occurred on a browser or device client:
{
"clientInfo": {
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; WebView/3.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19041",
"browserLanguage": "en-US"
},
"originalError": {},
"message": "Unable to get property 'url' of undefined or null reference",
"pageUrl": "https://<<removed>>:10044/DynamicsNAV100/WebClient/OfficeAddin.aspx?OfficeContext=Outlook-TaskPane&Version=1.2.0.0&_host_Info=Outlook$Win32$16.02$en-US$$$$0",
As you can see in the above, CSS does have a clean repro scenario as this does reproduce on CSS's laptop.
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