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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Open Maintenance sched...
Supply chain | Supply Chain Management, Commerce
Answered

Open Maintenance schedule lines in Asset Management

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Posted on by KGun 25

When I run the maintenance schedule the planned start date is calculated correct. However, the start time defaults to 12:00:00 AM. How can I set the start time to show the start of the business day e.g., 08:00 AM.

I tried changing the start time on the work order service level, but no success.

pastedimage1679531665266v1.png

I have the same question (0)
  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at

    Hi KGun,

    Select the maintenance schedule lines that you want to change, click Adjust schedule, then you can change expected start and end dates related to the selected maintenance schedule lines.

    pastedimage1679624942504v1.png

  • KGun Profile Picture
    KGun 25 on at

    Thank you for your feedback and suggestion. We will use the Adjust function going forward, but I am still curious how we can get the default start time to align to start of business e.g. 8:00 AM. There must be some calendar it uses to default to the 12:00:00 AM highlighted in my screen capture. I tried adjusting the calendar on Asset Management parameters, but it did not work.

  • Verified answer
    Charlotte X Profile Picture
    Charlotte X on at

    Hi,

    Apologies for the late reply.

    I checked the official documentation and found no way to modify the default expected start time. 

    Based on the maintenance plan lines in the trial environment, I think this is most likely related to the reference type.

    But unfortunately, I haven't found a way to modify it yet. 

    At the moment you can only adjust the expected start time manually through the method I gave earlier.

    pastedimage1680244599905v1.png

  • Suggested answer
    KGun Profile Picture
    KGun 25 on at

    Thank you for your feedback and attempts to find a solution Charlotte.

    Right now I have recommended to my client that we will manually review and edit the default expected start time.

    I will keep you posted if there are any alternatives.

  • Suggested answer
    KGun Profile Picture
    KGun 25 on at

    I have received this feedback after reaching out to the Dynaway team:

    "Maintenance Schedule lines are always created at midnight in the time zone of the user creating the schedule lines or midnight in legal entity time zone."

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