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Receivables Cash Receipts Check Number

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Posted on by Community Member Microsoft Employee

Our AR team has notified me of an issue they are encountering in cash receipts entry. They enter a cash receipt and select Check as the form of payment. After saving the transaction they realize the incorrect check number was entered. They enter the correct check number and save. After the batch has been posted they noticed that the check number did not update to the value they entered.

I performed some tests in our test environment and was able to duplicate the issue. I noticed that when I changed the check number and saved, the value in the CHEKNMBR field in the RM00401 table updated however the value in the CHEKNMBR fileld in the RM10201 table did not.

Is anyone aware if this a known issue? I searched Customersource and wasn't able to find any articles related to this issue.

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