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Customer experience | Sales, Customer Insights,...
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User no longer able to see dashboard

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Posted on by 226

Have a user that is no longer seeing dashboards. In particular "event management dashboard". 

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  • Verified answer
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    on at

    Hi TechScout17,

    Please check the following points:

    1. Please navigate to the Settings->Customizations->Customize the System->dashboards, select the corresponding dashboard and click enable the security role button:

    pastedimage1654498232154v1.png

    If it is set to enable for only BU, please check if the user is in the selected BU.

    pastedimage1654498389908v2.png

    2. If the dashboard is personal dashboard, please share it to the users.

    pastedimage1654498532227v3.png

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