Dynamics Community Forum Thread Details

While updating a user through javascrip getting a error.

Code : fc.getAttribute(/ownerid/).setValue(fc.getAttribute(/omnijj_userassigned/).getValue());

Exception Message: Unable to find Queue for emailaddress [Qa1sharedmailbox@omnipresence.io]

ErrorCode: -2147220891
HexErrorCode: 0x80040265

ErrorDetails:
   ApiExceptionSourceKey: Plugin/$Microsoft.Crm.Workflow.Services.ProxyCustomActivity
   ApiStepKey: 1bdd0407-9342-ee11-be6e-6045bdac5680
   ApiDepthKey: 1
   ApiActivityIdKey: 7e022ca1-8522-4cd7-907f-27eebce3cd6a
   ApiPluginSolutionNameKey: System
   ApiStepSolutionNameKey: System
   ApiExceptionCategory: ClientError
   ApiExceptionMessageName: IsvUnExpected
   ApiExceptionHttpStatusCode: 400
   OperationStatus: 0
   SubErrorCode: -2146233088
   Plugin:
       PluginTrace: [Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[1bdd0407-9342-ee11-be6e-6045bdac5680: ]
Entered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Exiting Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Entered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Exiting Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Entered Microsoft.Dynamics.Service.Plugins.PostOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Exiting Microsoft.Dynamics.Service.Plugins.PostOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
Starting sync workflow 'iO - Case Assignment Email', Id: 07dd0407-9342-ee11-be6e-6045bdac5680
Entering CustomActivityStep4_step: Get Outbound Email Queue
Sync workflow 'iO - Case Assignment Email' terminated with error 'Unable to find Queue for emailaddress [Qa1sharedmailbox@omnipresence.io]'

TraceText:
   [Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
   [1bdd0407-9342-ee11-be6e-6045bdac5680: ]
   Entered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Exiting Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Entered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Exiting Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Entered Microsoft.Dynamics.Service.Plugins.PostOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Exiting Microsoft.Dynamics.Service.Plugins.PostOperationIncidentUpdateEntitlement.Execute(), Correlation Id: 548227cb-2560-4f91-99cf-856395a247a9, Initiating User: 342e5fe8-d21f-ee11-9cbc-6045bdac5e78
   Starting sync workflow 'iO - Case Assignment Email', Id: 07dd0407-9342-ee11-be6e-6045bdac5680
   Entering CustomActivityStep4_step: Get Outbound Email Queue
   Sync workflow 'iO - Case Assignment Email' terminated with error 'Unable to find Queue for emailaddress [Qa1sharedmailbox@omnipresence.io]'

Activity Id: 84c7e589-dc2e-4851-a026-2a98add335c3