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35GP 10.0. Various erratic and duplicate entries are being posted by the system itself in the Inventory, Payables and Manufacturing modules. Some are double entries which if posted result in weird consequences like updating inventory stock twice and changing status of completed and closed MOs.
Recently a Shipment/Invoice was posted twice in the payables modules causing the item stock and vendor balance to be hit twice. The wrong entry when drilled down just does not make any sense (qty is 0, no of items is less than original entry, extended cost is the same).
Direct Support requests have been disabled by Microsoft in our region. Partners are dilly dallying on the solution. And here we are ending up making extra payment to our vendors resulting in financial losses because of pure system errors.
How do I contact you Microsoft?
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