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User does not exist.- Business Central On-Prem to Cloud (23.5.16502.16589)

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Posted on by 11
Does anybody get the following when using the cloud migration  ?
 
If requesting support, please provide the following details to help troubleshooting:
A call to Microsoft.Dynamics.Nav.NavUserAccount.NavUserAccountHelper.IsPermissionSetAssigned failed with this message: User does not exist.
Internal session ID: 
c332fc69-16a0-4a22-b6c8-87272b1eb4c3
Application Insights session ID: 
0d5c8b74-c72e-4686-bbab-2ab6c08710d2
Client activity id: 
fdb34241-868a-4f26-9e16-664ca1733f72
Time stamp on error: 
2024-03-10T10:30:35.8183385Z
User telemetry id: 
4801ac2d-ee10-492c-bbc1-1c4870422800
AL call stack: 
/User Permissions Impl./(CodeUnit 153).HasUserPermissionSetAssigned line 12 - System Application by Microsoft
/User Permissions Impl./(CodeUnit 153).IsSuper line 9 - System Application by Microsoft
/User Permissions/(CodeUnit 152).IsSuper line 4 - System Application by Microsoft
/Permission Manager/(CodeUnit 9002).ResetUsersToIntelligentCloudPermissions line 22 - Base Application by Microsoft
/Hybrid Deployment/(CodeUnit 6060).EnableReplication line 30 - Base Application by Microsoft
/Hybrid Cloud Management/(CodeUnit 4001).EnableReplication line 8 - Intelligent Cloud Base by Microsoft
/Hybrid Cloud Management/(CodeUnit 4001).HandleShowCompanySelectionStep line 8 - Intelligent Cloud Base by Microsoft
/Hybrid Cloud Setup Wizard/(Page 4000).ShowCompanySelectionStep line 5 - Intelligent Cloud Base by Microsoft
/Hybrid Cloud Setup Wizard/(Page 4000).NextStep line 40 - Intelligent Cloud Base by Microsoft
/Hybrid Cloud Setup Wizard/(Page 4000).NextStep line 30 - Intelligent Cloud Base by Microsoft
/Hybrid Cloud Setup Wizard/(Page 4000)./ActionNext - OnAction/(Trigger) line 35 - Intelligent Cloud Base by Microsoft
 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    User does not exist.- Business Central On-Prem to Cloud (23.5.16502.16589)
    Hi, It seems that this feature does not support Business Central on-premises to cloud.
     
    Hope this helps.
    Thanks.
    ZHU
  • Verified answer
    ktaste Profile Picture
    ktaste 11 on at
    User does not exist.- Business Central On-Prem to Cloud (23.5.16502.16589)
    Thank you ZHU! I've actually used the https://yzhums.com/6646/ multiple times in the past.
    The solution to the problem was to run the Action "Enable/Disable Removing Permissions from Users" on the Cloud Migration Management.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at

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