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Small and medium business | Business Central, N...
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Prevent Discounting

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We have some items that we do not want sales reps to be able to discount. The items are setup without referencing any discounts but Reps can sill create sales orders and put a % in the Discount Field on the sales line. 

According to the documentation, MS seems to indicate that by not having any discount lists or price lists setup, that it should prevent discounts. But it still allows the user to put a discount on the sales line. I also tried setting a price list up and specifying the price to the customer and leaving the discount fields empty as it suggests in the documentation, but they are still able to use the discount field on the sales order.

Does anyone have a solution for this - I don't care if they see the discount field or anything. The verbiage in Business Central is confusing because they have a flag that says "allow line discounts" but what that actually does when turned on is show the discount % between the price defined on the item master and the price defined in the price list. When turned off, all this does is not calculate the discount % automatically. It doesn't prevent anything.

Any assistance would be appreciated. If this cannot be done without extensions - then I think its a major failure on MS part to protect profits and restrict user capabilities.

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  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    13,744 Moderator on at
    RE: Prevent Discounting

    Unfortunately, there is no way to do this without customization. You can do this pretty easily by putting a restriction on release sales order.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Prevent Discounting

    Hello,

    As YUN noted, their is no APP today that restricts discounts on Items. Sounds like a great idea. You might consider asking your Partner to create a simple Validation that when someone tries to enter a Discount for certain Items, discounts are not allowed.

    Thanks,

    Steve

  • Suggested answer
    YUN ZHU Profile Picture
    85,455 Super User 2025 Season 1 on at
    RE: Prevent Discounting

    Hi, Sorry this may not be the answer to the question.

    as far as I know, there is no standard function to prevent discounts when creating Sales Order. But it is true that this has a great impact on the sales amount.

    I have seen similar problems in forums before, and they are all solved through customization, such as hiding fields or prompting errors when the user enters.

    Hope this will help.

    Thanks.

    ZHU

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