web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Prevent Discounting

(0) ShareShare
ReportReport
Posted on by 5

We have some items that we do not want sales reps to be able to discount. The items are setup without referencing any discounts but Reps can sill create sales orders and put a % in the Discount Field on the sales line. 

According to the documentation, MS seems to indicate that by not having any discount lists or price lists setup, that it should prevent discounts. But it still allows the user to put a discount on the sales line. I also tried setting a price list up and specifying the price to the customer and leaving the discount fields empty as it suggests in the documentation, but they are still able to use the discount field on the sales order.

Does anyone have a solution for this - I don't care if they see the discount field or anything. The verbiage in Business Central is confusing because they have a flag that says "allow line discounts" but what that actually does when turned on is show the discount % between the price defined on the item master and the price defined in the price list. When turned off, all this does is not calculate the discount % automatically. It doesn't prevent anything.

Any assistance would be appreciated. If this cannot be done without extensions - then I think its a major failure on MS part to protect profits and restrict user capabilities.

pastedimage1638485250190v1.png

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    101,995 Super User 2026 Season 1 on at

    Hi, Sorry this may not be the answer to the question.

    as far as I know, there is no standard function to prevent discounts when creating Sales Order. But it is true that this has a great impact on the sales amount.

    I have seen similar problems in forums before, and they are all solved through customization, such as hiding fields or prompting errors when the user enters.

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Community Member Profile Picture
    on at

    Hello,

    As YUN noted, their is no APP today that restricts discounts on Items. Sounds like a great idea. You might consider asking your Partner to create a simple Validation that when someone tries to enter a Discount for certain Items, discounts are not allowed.

    Thanks,

    Steve

  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,306 Super User 2026 Season 1 on at

    Unfortunately, there is no way to do this without customization. You can do this pretty easily by putting a restriction on release sales order.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,028 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,366 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,175 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans