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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Default value for emai...
Customer Insights - Journeys forum

Default value for email Advanced header

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Posted on by elisak 55

Hi,

Is it possible to add a default sender to all emails sent from our organization?

I know shown sender is edited in the 'Summary' tabs Advanced header section on email, but by default it is set to user who created the email. My organization wants use a more generic sender like our organizations name or 'Events team' etc? It would be safer if it was something more generic, in case the sender forgets to change this manually.

Thanks! -elisa

I have the same question (0)
  • Vivek_Singh Profile Picture
    Vivek_Singh 385 on at

    Hi Elisa,

    Thanks for reaching out!!!

    You can refer to document here. This may help you out in configuring things as per you requirement.

    Hope this helps!!

    Regards,

    Vivek Singh

    If this resolves your query then please mark it as verified!!

  • Mauro Marinilli Profile Picture
    Mauro Marinilli 355 on at

    Hi,

    yes it is possible. please see here for more details:

    docs.microsoft.com/.../dynamic-email-content

  • elisak Profile Picture
    elisak 55 on at

    Hi,

    Thanks, how do you save it so that it is valid by default for all emails, even if a user modifies one specific email header?

    -elisa

  • Verified answer
    Aga M Profile Picture
    Aga M Microsoft Employee on at

    Hi Elisa,


    Thank you for the question!

    Currently, we do not allow setting a default email sender and this is something we will definitely consider adding in the future. 

    However, soon we will enable sending emails with default sending domain.

    Best Regards,

    Aga 

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