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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Incorrect Quantity on ...
Finance | Project Operations, Human Resources, ...
Answered

Incorrect Quantity on Short Picking Ax 2012 R3

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Posted on by Afnan Ahmad 60

I have set the the item reallocation at manual in short picking exception. 

Scenario: A sales order is released to warehouse and work is generated for 15 Quantity to be picked from A01L11A. The warehouse worker starts to pick the item but when he physically arrives at the location A01L11A, suggested on work order, the location does not have the complete 15 quantity required. So he uses short pick from mobile device and picks the 5 qty. Since item reallocation is set to manual so reallocation list is opened on mobile device after 5 qty is picked. The locations on which the items are available are correct but the quantities are not correct as it can be seen in the image below. Rather than showing the correct quantities it is showing 9,999,999,999,999,999. What could be the reasons for this abnormality? Please suggest a possible solution

image_5F00_2020_5F00_04_5F00_25T19_5F00_10_5F00_14_5F00_967Z.png

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,679 Super User 2026 Season 1 on at

    Hi Afnan,

    Can you explain what the screenshot is? Is it a report, mobile process, ...?

    How are we able to reproduce it in a standard environment?

  • Afnan Ahmad Profile Picture
    Afnan Ahmad 60 on at

    Hi Andre,

    I have explained the scenario in the post now.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,679 Super User 2026 Season 1 on at

    Hi Afnan,

    Apologies. I lost track of this question. Now someone did ask the same question on this forum: community.dynamics.com/.../ax-2012-wms---short-picking

    It might be a bug. Have you searched for possible known issues on LCS issue search?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Afnan,

    Qty on Locations is based on item model group configurations.Take a look at the code below and answer is here.

    class whsInventOnHand
{
    #WHSReservationHierarchy

    #define.ConPosPhysical(1)
    #define.ConPosOrdered(2)
}

private static InventHandlingQty getWorkPhysicalQtyByInventDim(
        ItemId      _itemId,
        InventDim   _inventDim,
        boolean     _useRealMax,
        boolean     _returnCWQty)
{
    real ret;

    if (_useRealMax && InventTable::find(_itemId).modelGroup().NegativePhysical)
    {
        ret = realMax();
    }
    else if (_returnCWQty)
    {
        ret = whsInventOnhand::getCWPhysicalAvailQty(_itemId, _inventDim, true, true);
    }
    else
    {
        ret = whsInventOnHand::getPhysicalAvailQty(_itemId, _inventDim, true, true);
    }

    return ret;
}

    The mobile device is displaying this number if the Item model group allows the item to go physical negative.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Afnan,

    Qty on Locations is based on item model group configurations.Take a look at the code below and answer is here.

    class whsInventOnHand
{
    #WHSReservationHierarchy

    #define.ConPosPhysical(1)
    #define.ConPosOrdered(2)
}

private static InventHandlingQty getWorkPhysicalQtyByInventDim(
        ItemId      _itemId,
        InventDim   _inventDim,
        boolean     _useRealMax,
        boolean     _returnCWQty)
{
    real ret;

    if (_useRealMax && InventTable::find(_itemId).modelGroup().NegativePhysical)
    {
        ret = realMax();
    }
    else if (_returnCWQty)
    {
        ret = whsInventOnhand::getCWPhysicalAvailQty(_itemId, _inventDim, true, true);
    }
    else
    {
        ret = whsInventOnHand::getPhysicalAvailQty(_itemId, _inventDim, true, true);
    }

    return ret;
}

    The mobile device is displaying this number if the Item model group allows the item to go physical negative.

  • Afnan Ahmad Profile Picture
    Afnan Ahmad 60 on at

    Hi Andre,

    I have verified this on different servers and this is an issue while short picking, if Physical Negative is allowed at Item Model Group the quantity will be as shown in the screen shot in the post.

    Faran, Thank you for your effort

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