Modifiying Information of an existing contact over an embedded Marketing page

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Hello community,

Maybe you can help me with one issue concerning existing contacts in D365 Marketing.

I´ve implemented the double opt-in process and when I visit my embedded Marketing page I am able to modify the data of an existing contact like first Name, last Name without getting an System warning, that the contact still exists with the same E-Mail adress in D365 Marketing. I thought that you were only able to do changes over the subscription management page.

The above shown contact still exists as Klaus Tester in D365 Marketing. I modified the first and last Name and the changes were updated on the contact form without a warning, that the contact still exists.

the contact matching strategy for this form is set for the Attributes emailadress1 and last Name.

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Thanks for help and best regards.

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Defne Ayanoglu on at

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Hi Alexander,

Currently, the landing page form effectively allows changes to any contact, Subscription Center form allows e-mail changes of the contact along with other data. Double opt-in does not affect this functionality.

I would recommend blocking changes to contacts by some plugin/permissions and handling submission entities afterwards.

Thanks,

Defne

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