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Microsoft Dynamics CRM (Archived)

Process not allow to edit/open for non-activate

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Posted on by 237

Environment: Dynamics CRM 2015 On-Prem

organization imported later on new domain, users mapped, dashboard ,and views working fine,

the issue is, when try to open any process that has status Draft or deactivated get the following error

Process Error,

This custom process step is not valid. for more information, contact your system administrator.

but when try to activate any draft of BPF 'Business Process Flow', get the following error

Assignee has insufficient privileges, and following is downloaded log file

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B2EAE4A7Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B2EAE4A7</Message>
  <Timestamp>2019-01-23T04:22:16.0364545Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220943</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
    <Message>Principal user (Id=abda8670-db68-e411-80e5-005056a46680, type=8) is missing prvReadWorkflow privilege (Id=9d5e4741-3403-42d2-90b4-a561b3f94f52)</Message>
    <Timestamp>2019-01-23T04:22:16.0364545Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Is there a hint?

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I have the same question (0)
  • Suggested answer
    StefanS365 Profile Picture
    3,575 Most Valuable Professional on at

    Hi Mounir,


    The hint is in the error text: user is missing prvReadWorkflow privilege ;-)

  • Mounir Ahmed Profile Picture
    237 on at

    Hi Stefan,

    It's nice hint, but this errors happened to 2 system administrator accounts!

  • Suggested answer
    StefanS365 Profile Picture
    3,575 Most Valuable Professional on at

    The owner of the BPF is perhaps an inactive user or user without the mentioned privilege...

    You should assign the BPF to yourself to be able to activate the process.

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