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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Special Order Purchase...
Small and medium business | Business Central, N...
Suggested Answer

Special Order Purchase order must have ship to address to Customer and cannot be changed.

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Posted on by Yuko Peters 49

Hi,

I'm trying to create a special order for an item that is not stocked, so it always require a purchase order to be created when a sale order is created. 

On sales order, I have assigned a purchasing code SPEC ORDER, and created a Special order Purchase order using requisition worksheet. When the order is crated, the system defaults the Ship-to address to customer, and if I try to change to company, I get the error below. 

pastedimage1650584397435v2.png

If I try to create a special order line directly from a purchase order, by action "get sales order lines", then the list is filtered by sell-to customer no. and nothing will appear in the sales order list if the ship-to address is the company address. 

The above behaviour is expected for drop shipment, but not for special as per the manual below. Is this a bug?

I'm using version 19.5.36567.36634, and also tried on the 20.0.36751.0 (Preview), and same problem is present. 

How to Create Special Orders - Business Central | Microsoft Docs

 pastedimage1650584177631v1.png

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • JAngle Profile Picture
    JAngle 133 on at

    Does your purchasing code have the special order tick applied only?

  • Yuko Peters Profile Picture
    Yuko Peters 49 on at

    Yes, as it's not possible to setup both drop & special order setup on a same purchasing code.

  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    I get the same. Worth logging with Microsoft

  • ThommyK8782 Profile Picture
    ThommyK8782 174 on at
    Hi,
     
    I also have the same problem in BC 23. 

    For me this is clearly a bug, because on special orders the shipment of the goods has to be to the warehouse and not directly to the customer. Therefore you have the drop-shipment option.
    Does anyone has an update on this issue or is in contact with Microsoft support on this case?

    Regards 

    Thomas
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 8,202 Super User 2025 Season 2 on at
    unfortunately, this is the normal behavior of special order. user couldn't change the shipping address since a link is created between the so and po. To achieve the same result, you could manually reserve a so to a po for more flexibility.
     

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