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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Integration of OneNote...
Microsoft Dynamics CRM (Archived)

Integration of OneNote with Dynamics CRM - Errors

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Posted on by wperkinson3 728

We have OneNote Integration with Dynamics CRM enabled.  Users are able to add notes but then for some reason they cannot.  The errors vary:

- An Error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support. (Error: 0x80040216)

- Something went wrong while interacting with SharePoint (Error: 0x80060719)

- No sections to display. Note that sections in a section group aren't supported.  (This occurred in an order record after clicking on "OneNote" under Activities and Notes.

- This list item could not be updated because duplicate values were found for one or more field(s) in the list (Error: 0x80060708)

I really need help on this as I am at a loss to understand this intermittent behavior.

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  • wperkinson3 Profile Picture
    wperkinson3 728 on at
    RE: Integration of OneNote with Dynamics CRM - Errors

    Yes, there were hyphens that were causing the problem as well.

  • Ben Garza Profile Picture
    Ben Garza on at
    RE: Integration of OneNote with Dynamics CRM - Errors

    Hello - In your case, did you have hyphen or underscore characters? These are the only ones I can see in my case, and I'm getting the same errors... Thanks! 

  • Suggested answer
    wperkinson3 Profile Picture
    wperkinson3 728 on at
    RE: Integration of OneNote with Dynamics CRM - Errors

    The problem was special characters.  When the folder was being created, it was displaying the messages as listed.  It did not explicitly state that the folder could not be created.

    Once the "Name" of each record was cleared of special characters, the error messages went away.

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