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Microsoft Dynamics RMS (Archived)

Store Operations refresh items list is slow.

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Posted on by 205

Is anyone else having problems with the items list refreshing slowly after editing an item? We have a somewhat large database and I think maybe that is to blame but it seems like after the update to service pack 4 and feature pack 2 that we started to notice the issue. I was wondering if there may be a way to stop the refresh of the whole item list and just refresh the item being edited. Is there a way to change setting regarding this refresh function?

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  • Suggested answer
    Grier Fleischhauer Profile Picture
    Grier Fleischhauer 780 on at
    RE: Store Operations refresh items list is slow.

    You need HotFix #35. All systems need to be RMS 2.0.1004

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Store Operations refresh items list is slow.

    Have any of you tried the new option found in Store Ops Manager --> File --> Configuration --> Options --> Purchase Order Options --> "Hide Details by Default"

    The latest version does seem to address some of these speed issues too.

  • MAROWAN Profile Picture
    MAROWAN 5 on at
    RE: Store Operations refresh items list is slow.

    IN MY COMPUTER THE INTERNET EXPLORER IS NOT WORKING  

  • Re: Store Operations refresh items list is slow.

    I am having this problem as well and I tried the suggested answer posted by A Hassan, and that did not work.  Well actually what it did do was to stop the frequent automatic list refresh, however when editing items that refresh message still pops up on the bottom and it still is painfully slow.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Store Operations refresh items list is slow.

    I have the same problem and therefore will be holding off upgrading any one else to fp2 Microsoft need to fix this fast as it slowing down production!!

    community.dynamics.com/.../90251.aspx

  • Brandon Faunce Profile Picture
    Brandon Faunce 5 on at
    Re: Store Operations refresh items list is slow.

    Has there been any resolution on this?  I am experiencing this as well.  When saving an item's changes within Store Operations Manager, "Refreshing Lists" appears in the bottom left corner of the status bar and the application halts for about 5-20 seconds before returning to the item listview.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Store Operations refresh items list is slow.

    It takes far too long to save an Item and a PO after FP2 installation, new or exisiting. Not sure if the list refresh rate is to blame or not, but its painfull.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Store Operations refresh items list is slow.

    Open the Windows registry

    Locate hkey_local_machine | software | microsoft | retail management system | store operations | manager | options

    then change the value of ListRefreshRate to 3600 for example

    A Hassan

    RMS Leaders

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