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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / LineAmount on Invoice ...
Microsoft Dynamics AX (Archived)

LineAmount on Invoice transaction doesn't match Sales Lines table for order posted by Retail Statement Posting process

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Posted on by Daniel Zook 847

A recent transaction from Retail POS (posted to AX using the standard Retail statement posting process) shows a different line amount in the Invoice Journal lines than it does in the Sales Lines.

In Sales Lines, the line amount is $17.99, as shown here:
Sales Lines

In the Invoice Journal, the line amount is $13.99.

Has anyone seen this before?  Do you have any suggestions on what might have caused this?

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I have the same question (0)
  • Girish V Profile Picture
    Girish V on at

    Hi Daniel,

    What are the posted Tax values for this order in AX and POS? Do you find any difference there?

    Regards,

    Girish

  • Daniel Zook Profile Picture
    Daniel Zook 847 on at

    Retail POS shows $1.17 sales tax (6.5% of 17.99), while the posted sales tax on the invoice is $0.91 (6.5% of 13.99)

  • Suggested answer
    Girish V Profile Picture
    Girish V on at

    Pls Try for the below Hot fixes

    KB 3114181 The sales tax calculation on POS and AX are different due to the sales lines getting split on POS leading to a difference in tax and net order amount

    KB 3154168 Incorrect tax calculated on POS in case of min and upper limit values setup for sales tax code

    Regards,

    Girish

  • Daniel Zook Profile Picture
    Daniel Zook 847 on at

    Thanks for the suggestion, but I don't understand how these hotfixes relate to this problem.

    As far as I can see the sales tax is calculating correctly in both POS and AX.  The problem is that the discount was applied differently in POS than it was when the sales order was invoiced.

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