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Small and medium business | Business Central, N...
Answered

Intercompany Sales Invoice GST Tax (Canadian Federal Tax) becomes zero

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Posted on by 29
Intercompany has been set up - the Partner is synchronized, Auto send transactions is toggled, all fields of Intercompany Partner are filled.    The Field "Tax Liable" is toggled in the Customer Card of Destination Company. 
 
When I make Sales Order in Source Company to Destination Company, "Tax Liable" in untoggled and "Total Tax" is showing zero.
 
Could some one help to solve this issue?
 
Thanks in advance. 
Screenshot 2026-04-09 143152.png
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  • Verified answer
    Teagen Boll Profile Picture
    2,538 Super User 2026 Season 1 on at
    In your source company i'd make sure that you have the tax settings enabled on your destination companies Customer/Vendor for that IC partner. I'd also make sure you have a tax group code set for the items or GL Accounts you are using.
     
    In your destination company make sure you have also done the same for the source entity.
     
    The IC module should copy the data from the source to the destination document (i.e. SO on the source should have the same settings for the PO in the destination company).
     
    Teagen Boll
    Social: LinkedIn
  • Verified answer
    YUN ZHU Profile Picture
    101,072 Super User 2026 Season 1 on at
    Hi, hope the following can give you some hints.
     
    Thanks.
    ZHU
  • Verified answer
    Assisted by AI
    OussamaSabbouh Profile Picture
    16,310 Super User 2026 Season 1 on at
    Hello,
    This usually isn’t an Intercompany setup problem. It’s a sales tax setup problem in the company where the sales order is created: in Business Central, tax is calculated from the combination of Tax Liable + Tax Area Code + Tax Group Code (and sometimes location/company tax setup), so even if the customer card in the destination company has Tax Liable turned on, that does not automatically guarantee the created sales order in the source company will be tax liable. Check the customer card in the source company for that IC customer, the item/resource/G/L Tax Group Code, the Tax Area Code on the customer/order, and your Tax Details / tax jurisdictions setup for Canada. If any one of those pieces is missing or not matching, BC will leave Tax Liable off on the document and Total Tax = 0. So I’d focus on validating the tax setup in the source company document, not the IC sync itself.
     
    Regards,
    Oussama Sabbouh
  • Kurt Yang Profile Picture
    29 on at
    Thank you very much to Qussama, Yun and Teagen,
     
    I am working on the directions that suggested by you guys.
     
    Wish you have a wonderful day!
     
    Kurt Yang

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