Relationship between Receipt and PO once invoice is entered and subsequently voided

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Hi all,

We have an issue of losing the relationship between Receipt and PO once Invoice is entered and subsequently voided.

We believe once the Invoice is voided, the receipt should be released in much the same manner as when you void a payment where the invoice opens, to be paid again or credited.

We're trying to find out if that's the case.

Thanks,

-- Jim

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Frank Hamelly | MVP... 46,633 Moderator on at

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it would be great if it did work that way Jim but it does not. When an invoice is matched to a receipt, the transaction is a POP (Purchase Order Processing) trx. The invoice then automatically creates a PM (Payables Management) trx. It's the PM transaction that is voided, not the POP transaction, hence there is no effect on the Receipt. The only way around this is to perform a Returns Transaction. If you're on GP 2010, the return will open the item quantity back up on the PO to be re-received. If on GP 10 or prior, then you have to either modify the original PO to add the item quantity back to it if not closed, enter a new PO for the item if the original PO is closed, or do a receipt without a PO.

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