115
Hi all,
The automatic upgrade of Dynamics 365 in version V9 has failed, and i received an e-mail with a ticket number.
Do you know how can i access this ticket ?
I tried on the partner source support page, and on the customer source support center, but i did'nt find it ...
Thank you for helping.
Laurent.
*This post is locked for comments
Hi Justin, Hi Johnny,
The Microsoft team finally succeeded in migrating the instance to V9.0, but i still don't know the reason why the first attempt did not work !
Thank you for your help
Regards,
Laurent.
Hi,
You could go to Office 365 Admin Center > Health > Service Health. There should be a ticket number under the incidents. For such automatic upgrade failure , MS will assign technological engineer to help you finish Service Maintenance.
Hope it would help!
Regards,
Johnny
Hi Laurent,
Following are the details.
https://admin.dynamics.com to create or view a support request in the new support center.
Premier Support plan members can go to My Premier Online.
Microsoft Partners or delegated admins can go to Partner Center.
Thanks
Justin Jose
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (