Microsoft Dynamics AX (Archived)

Packing slip cancellation / correction in inter company original sales order

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Posted on by Vinesh Tandel

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Hi All,

I have a situation the packing slip was posted accidentally by adding 2 qty in deliver now field
where as the ordered qty was only 1 Qty.

We cannot use correct/cancel packing slip option here it is disabled because it is inter company SO the other corresponding SO in other legal entity is
already been invoiced.

How to get the order invoiced with only 1 Qty when delivered is showing as 2 Qty.

Example to explain above situation :
1.) Company A has original SO SO_A123 which is in delivered status for 2 Qty.
2.) Company A has PO PO_A111 which is invoiced with 1 Qty

3.) Company B has inter company SO ASO_A123 which is in invoiced status for 1 Qty.

NOTE : The business process is Company A raises a SO with Company B as it s vendor and marks a direct delivery to its customer 'cux123'
and there on Company B does picks up and does packing slip/invoice which eventually changes the status of Company A's SO & PO.

Thanks,
Vinesh Tandel

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Vinesh Tandel 590 on at

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Hello everyone any suggestion on the above thanks.

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Vinesh Tandel 590 on at

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This is how my line Qty looks like for the SO after this incorrect packing Qty. Please advise we need to get this invoiced for 1 Qty ASAP.

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Guy Terry 28,924 Moderator on at

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I didn't test whether AX should let you get in to this mess; feels like it shouldn't, but it's difficult to remember what you can / can't do when orders are linked in an InterCo DD scenario! Worst case; could you invoice your customer for 2, and then credit them for 1?

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Mahim Kulbhushan Ch... 287 on at

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Dear Vinesh ,

I have the following doubts

1> For 2 delivered items in Com. A have you invoiced for only 1 item with the value of 2 items ???

2> If above scenario is correct than have you invoiced PO in Com. B with the same amount of 2 items or 1 item??

3> If above scenarios are correct than you are left with 2 option .

(a) If items still remains in com B ( not used or consumed ) you can make return order for purchase and reverse every transaction in com. B PO , GRN and invoice . after that follow same reversal procedure for com. A ( reverse SO , Packing slip and Invoice ) so it will nullify effects on ledger and Book fresh SO and make transaction again.

(b) If you have consumed those item in com B than you need to pass inventory valuation adjustment because per qty rate of your invoiced item in com. A might have inflated as you have invoiced value of 2 items as 1.

Update if this helps

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Mahim Kulbhushan Ch... 287 on at

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hi terry ,

It allows I guess If item master have been setup as 100% over delivery in sales. as I was also confused that AX will not allow to pick or pack more qty than stated in Sales Order. Another scenario might be of adding one more line of same item in Sales Order.

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Vinesh Tandel 590 on at

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Hello everyone,

Sorry for the late response, the issue is fixed now during manual invoice it allowed us to change the Qty from 2 to 1

hence it got invoiced for correct Qty that is 1.

However Delivered will still show Qty as 2 but it is allrite as inventory transaction is correct for 1 Qty.

Thanks for all your suggestion.

Best Regards,

Vinesh Tandel

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