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Supply chain | Supply Chain Management, Commerce

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No Product after Data Refresh

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Posted on by HugoL

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Hello everyone,

I did a data refresh on my UAT environment from PROD environment. I follow all the step from MSFT docs :
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/database-refresh#steps-to-complete-after-a-database-refresh-for-environments-that-use-commerce-functionality

I just add a little issue, I have no product available/display on my eCommerce and POS.

Someone have any ideas or already had this issue after a data refresh ?

Thank you !

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HugoL 5 on at

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RE: No Product after Data Refresh

Everything was applied with a date and rows affected.

I already have a support ticket opened. But I hoped that someone have others ideas :)
Mando on at

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RE: No Product after Data Refresh

Can you check in the Download Session form if the jobs are marked as "applied" on your CSU?

If they are, then I suggest opening a Support Request so we can take a look at what might be going on.
HugoL 5 on at

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RE: No Product after Data Refresh

I already did all theses steps but thank you for your answer
Mando on at

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RE: No Product after Data Refresh

If you haven't done so already, please try

trigger an update (same build is ok) of CSU

run a Full Sync of Job 9999 (From Channel Database form)

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