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Deduction code not pulling in Live company but will in test company

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We have a couple of deduction codes that are not pulling amounts during payroll runs. The strange thing is that when we restore data into the text company the deduction code works correctly. Stumped on how to troubleshoot or fix this.

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Terry R Heley Microsoft Employee on at

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Deduction code not pulling in Live company but will in test company

It is strange it would work in the test company.

Does it appear on the build then we know it is trying to take it and then fall off on the calculate checks report or it does not even appear on the build report?

Here is a blog on all the reasons why a deduction is missing.

(+) Why won’t deductions withhold from employee pay checks? - Microsoft Dynamics GP Community

Thanks

Terry Heley

Microsoft

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