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Microsoft Dynamics CRM (Archived)

what privileges are required to assign Accounts, Leads, Opportunities

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Trying to find out what are the exact privileges a user would need to be able to re-assign ownership of an Account, Lead, or an Opportunity. 

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: what privileges are required to assign Accounts, Leads, Opportunities

    Hi Maustin,

    You need "Assign" and "Assign To" privilage for Account, Lead and Opportunity. The Users must be from the same business unit or team.

    Please mark the answer as verified, if it solves your query.

    Thanks.

  • ashlega Profile Picture
    ashlega 34,477 on at
    RE: what privileges are required to assign Accounts, Leads, Opportunities

    Also, since "assign" might cascade through the relationships, you'll need to give those other users permissions on all the entities which will be reassigned to them as a result of reassigning the account, for example (actually, I'm not sure if you will also need to give permissions on those entities to the user who will be reassigning..)

  • Suggested answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: what privileges are required to assign Accounts, Leads, Opportunities

    You would need Assign privileges on these entities, and most likely Update as well. You will also need the user/team that the record is assigned to have Read permissions on that record.

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