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Microsoft Dynamics AX (Archived)

Question on invoice matching and product receipts

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hi, everyone,

We have two recipt

receipt1, item A, quantity : 5

receipt2, item A, quantity : 5

 

If my user open invoice with

itemA Quantity : 10 ( matched with receipt1 and receipt2 )

Then he changed the value to 5

itemA Quantity: 5 ( matched with receipt1 and receipt2 )

System shows warning

"The invoice update quantity is less than the quantity of matched product receipt.
The inventory cost of the items will be understated."

he clicks post this invoice already.

 

After that, we realized that this is wrong.

itemA Quantity: 5 ( should be matched with receipt1 only )

 

How to solve this issue ?? I try to cancel PO, but the button is disabled.

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,842 Super User 2026 Season 1 on at

    Hi qadasi,

    It is not possible to correct this functionally. You will need someone who is familiar with the database model to correct the data. Or you can solve it by posting the invoice differently (e.g. ledger account). Then correct the cost for incoming items using the periodic Closing option (There is an option to correct costs if you did close at least once) or additional inventory adjustment journals. Test it carefully in a copy environment first.

    What inventory costing model are you using? Why did the user ignore the warning about understated cost?  

    PS Cancelling a PO is only possible when there were no goods received yet.

  • André Arnaud de Calavon Profile Picture
    303,842 Super User 2026 Season 1 on at

    PS: I did update your title as 'i need salutation' was not very descriptive and incorrect.

  • Community Member Profile Picture
    on at

    this was mistake user

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