Not able to login to Power Virtual Agent Web App

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Posted on by Muhammad Awais Fayyaz

Hi All,

I am trying to login to web.powerva.microsoft.co but getting below error. i have created a trial account for POC and also had a Power virtual agent Add on. Its assigned to user but still not able to login.

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Naveen Ganeshe 3,397 User Group Leader on at

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Hello,

Please make sure you are following the below documentation: learn.microsoft.com/.../requirements-licensing

You can only assign the "Power Virtual Agent User License" to specific users. You don't need to assign the "Power Virtual Agent" license.

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Muhammad Awais Fayyaz 75 on at

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Hi Naveen,

I have assigned a PVA User role but still the issue is same.

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CRMJetty 3,512 on at

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Hello Muhammad Awais,

You can refer this Thread for not able to login Power Virtual agent web page

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Chukwuwike Cephas 5 on at

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Have you tried login in through the icognito mode?

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