web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Manual import of leads into Dynamics CRM doesn't show any progress or error messages

(0) ShareShare
ReportReport
Posted on by

We've been following all of the import guidelines and used the downloadable templates, but every import fails without showing any progress or error messages. Has anyone experienced a similar issue in the past?

Screen-Shot-2020_2D00_08_2D00_31-at-3.13.56-PM.png

I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    As I know, the "Submitted" status in import jobs is the first status, it will change to "Transform" -> "Completed" or "Failed".

    If this status does not changed, you could also go to System Jobs to find more details.

    pastedimage1598945829097v1.png

    Regards,

    Leo

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Before importing next file try to delete existing import file where status is submitted.

    Also, check system jobs for more details.

    You can log support ticket with microsoft to check if async service is stopped.

    Please mark my answer verified if i were helpful

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#2
ManoVerse Profile Picture

ManoVerse 55 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 37

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans