Customer experience | Sales, Customer Insights,...

Manual import of leads into Dynamics CRM doesn't show any progress or error messages

(0) Share

Report

Posted on by Community Member

We've been following all of the import guidelines and used the downloadable templates, but every import fails without showing any progress or error messages. Has anyone experienced a similar issue in the past?

Screen-Shot-2020_2D00_08_2D00_31-at-3.13.56-PM.png

I have the same question (0)

All responses (2)

Answers (0)

LeoAlt 16,331 Moderator on at

Like (0)

Report

Hi partner,

As I know, the "Submitted" status in import jobs is the first status, it will change to "Transform" -> "Completed" or "Failed".

If this status does not changed, you could also go to System Jobs to find more details.

Regards,

Leo

Was this reply helpful? Yes No
Suggested answer

Bipin D365 28,983 Moderator on at

Like (0)

Report

Hi,

Before importing next file try to delete existing import file where status is submitted.

Also, check system jobs for more details.

You can log support ticket with microsoft to check if async service is stopped.

Please mark my answer verified if i were helpful

Was this reply helpful? Yes No