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Error: The Sustainability Setup does not exist. Identification fields and values: Primary Key=''

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Posted on by VG-12111806-0

Hi ,

We have upgrade from Navision to Business Central couple of weeks ago.

We are facing issues creating PO Invoice lines

Error: The Sustainability Setup does not exist. Identification fields and values: Primary Key=''

Checked all Set uo configs, looks all is fine.

can some one guide me whats could be the issue

thanks

vijaya

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Dynamics 365 Business Central

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Khushbu Rajvi. 20,275 Super User 2025 Season 2 on at

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Hope this give you some hint : https://experience.dynamics.com/ideas/idea/?ideaid=6bb3ec8b-deab-ef11-95f5-000d3a04161c

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VG-12111806-0 76 on at

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Thank you Khusbu,

It means sustainability set up is installed and it needs uninstallation?

any guide /document how to achieve this unchecking or uninstallation?

thanks for the help in advance

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DC-18121620-0 2 on at

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Had this issue recently in a clone of our go live environment in Business Central and could not figure out why the error was coming up. It was happening for multiple users with different levels of permissions. When entering a purchase order or going into a purchase order you could not see any of the Purchase order lines at all. The only thing you saw where the lines were supposed to be was the Sustainability Setup does not exist. I tried a few things but what fixed it for me was.

Navigate to Users inside of Business Central

Navigate to Users inside of Business Central

Click on the user you know if having the error

Add these 3 permission sets to the specific user and save

SUSTAINABILITY ADMIN

SUSTAINABILITY EDIT

SUSTAINABILITY READ

After I added those the user refreshed the page, and the error was gone and the purchase order lines were there, and they were able to add info into the fields as usual. I believe since it's a new feature this is a bug that Microsoft will fix in a minor release but adding these permission sets to the users that are getting the error fixed it for us for now as a workaround. It could be that you need only one of these permission sets to fix the error - have not tried to narrow it down, but for now since we are not using the feature and do not plan to this works for the users that need it. Hope this helps someone!

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Sacha E 246 on at

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I had this same issue when doing our version testing to BC 25.0 - users could not see the lines on Purchase Orders or Purchase Invoices. I had to give them the Sustainability Read Permission Set so they could complete their testing and see the lines. I then ended up adding Object ID 6217 Sustainability Setup to a Permission Set that all our users have.

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