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Microsoft Dynamics GP (Archived)

GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

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Posted on by

And I only get this on product zero

The upgrade path to GP2016 stated 20.00.1826 or better ..

Well 2104 is better than 1826

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  • davegCFS Profile Picture
    5 on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    Thanks for posting which service pack you used to upgrade from 12.00.2230.  Applying MicrosoftDynamicsGP16-KB4073327-ENU worked for me as well!

  • Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    Samantha, That worked. Strange, but I did not see this latest sp for GP 2016 earlier when I looked. Most Current is MicrosoftDynamicsGP16-KB4073327-ENU. Thanks. Case Closed.

  • Samantha0114 Profile Picture
    195 on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    I had the same issue. Make sure you install the most up-to-date service pack on the older version along with the updated service pack on GP 2016. What I found was some of the newer service packs were not compatible and the older version needed the most up-to-date service pack. This fixed it for when I had the same issue.

  • Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    I am still encountering this issue on an upgrade from 12.00.2230 to 16.00.0620. I downloaded and installed GP16-KB3164595-ENU.msp (the latest I believe). Yet I am still getting the Product 0 does not support upgrading from version 12.00.2230 error when I run utilities. Any assistance is greatly appreciated.

  • Samantha0114 Profile Picture
    195 on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    Thank you!  I was having trouble with the version 14.00.0893 and applying the MicrosoftDynamicsGP16-KB3164595-ENU.msp to my 2016 install was able to them update the tables.  Thanks for the assist.

  • Verified answer
    Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    Check Customer Source for the information, the documentation should be under “Upgrade Hot Topics”.

  • Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    Don't know why either of us could not find that patch. My system is up.

  • Verified answer
    Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    The patch worked perfect ... all databases are now being upgraded from GP2013 R2 20.00.2014 to GP2016

    Thank you for your help

  • Verified answer
    Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    can you mark this as answered

    Thank you

  • Community Member Profile Picture
    on at
    RE: GP2013 R2 > GP2016 Upgrade Error. Product 0 does not support upgrading from version 12.0.2104

    No need to answer that .... it downloaded as MicrosoftDynamicsGP16-KB3164595-ENU.msp

    I'm still just going to ensure that we have a current snapshot of the GP2016 VM prior ... but much appreciated

    Thanks...

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