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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / AX 2012 R3 | Email tem...
Finance | Project Operations, Human Resources, ...
Suggested Answer

AX 2012 R3 | Email template | Any possibility to define conditional case statement (If else or Switch case) in email templates

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Posted on by Ashwani 5

Hi All,

We have email template feature in Ax 2012 R3 (From older version as well), where we define the body of the email. Here we can also tag the fields of table so that value of those fields can be populated in this email, when email will be send. 

Query: Is it possible to define two different section

Section 1: AAAAAAAAAAAAAAA
Section 2: BBBBBBBBBBBBBBB

where in section 1 should be embedded in email template, when value of  one of the field is YES, however Section 2 should be embedded in email template when value of the same field is NO.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Ashwani,

    You mentioned that section 1 should be embedded in the email template if one of the field values is yes.

    Can you please provide more information on that and let us know what field you refer to, what section 1 and section 2 represent, etc.

    Many thanks and best regards,

    Ludwig

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