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Finance | Project Operations, Human Resources, ...
Answered

Interest calculation

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Posted on by 130

Good morning!

Have you come across such situation, that AX calculates only negative debts in Interest calculation? I have a Customer with both Invoices and Credit Notes. AX only takes CN's. When marking checkbox Invoice (only), I have below message:

7002.pastedimage1595245360246v1.png

Localization: Poland.

Best regards,

Gosia

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Interest calculation

    Hello Gosia,

    Are you using AX or D365FO?

    Can you share some details on how the interest calculation was started and whether you have some modifications - apart from the Polish localization - implemented?

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at
    RE: Interest calculation

    Hi,

    Did you check this

    docs.microsoft.com/.../calculate-interest-and-create-interest-notes

  • nuttka Profile Picture
    130 on at
    RE: Interest calculation

    Dear Ludwig,

    AX2012, I am not aware of any modifications.

    With such criteria no Interest note is created:

    1072.pastedimage1595250012584v1.png

    7167.pastedimage1595250338476v4.png

    There are plenty of Invoices for this Customers.

    With that only interests for credit notes:

    4152.pastedimage1595250089355v2.png

    0247.pastedimage1595250261996v3.png

    I am so confused!

  • nuttka Profile Picture
    130 on at
    RE: Interest calculation

    Yes, my setup looks good, I have read it :)

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Interest calculation

    Hello Gosia,

    I see.

    How is your interest code setup?

    Can you share some screenprints thereof?

    I think that is the problem.

    Best regards,

    Ludwig

  • nuttka Profile Picture
    130 on at
    RE: Interest calculation

    I have two versions, here you can see it:

    pastedimage1595253135732v1.png

    This is current one:

    pastedimage1595253152850v2.png

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Interest calculation

    Hi,

    What's the open balance of this customer? (3200001)?

    If you look at the open customer transactions can you check the collections tab?

    Is the parameter 'interest calculation' active for all open invoices?

    Best regards,

    Ludwig

  • nuttka Profile Picture
    130 on at
    RE: Interest calculation

    I took better example, with more transactions 3200005. I have also checked report Detailed due day list, all is there. On all open and closed transactions checkbox Interest calculation is marked. Here example from one of the invoice:

    pastedimage1595317265040v1.png

    Still, only Interest note for CNs:

    pastedimage1595317323336v2.png

    How is that possible :/

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Interest calculation

    Hi nuttka,

    Does this invoice have a disputed status?

    Can you check that in the collections tab?

    Best regards,

    Ludwig

  • nuttka Profile Picture
    130 on at
    RE: Interest calculation

    All Not disputed... I have even started over and added new Interest code, deleting old one. Still the same. I think it is time to ask Developer for help :<

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