Interest calculation

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Posted on by nuttka

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Good morning!

Have you come across such situation, that AX calculates only negative debts in Interest calculation? I have a Customer with both Invoices and Credit Notes. AX only takes CN's. When marking checkbox Invoice (only), I have below message:

7002.pastedimage1595245360246v1.png

Localization: Poland.

Best regards,

Gosia

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Ludwig Reinhard Microsoft Employee on at

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Hello Gosia,

Are you using AX or D365FO?

Can you share some details on how the interest calculation was started and whether you have some modifications - apart from the Polish localization - implemented?

Many thanks and best regards,

Ludwig

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saurabh bharti 15,039 Moderator on at

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Hi,

Did you check this

docs.microsoft.com/.../calculate-interest-and-create-interest-notes

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nuttka 132 on at

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Dear Ludwig,

AX2012, I am not aware of any modifications.

With such criteria no Interest note is created:

There are plenty of Invoices for this Customers.

With that only interests for credit notes:

I am so confused!

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nuttka 132 on at

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Yes, my setup looks good, I have read it :)

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Ludwig Reinhard Microsoft Employee on at

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Hello Gosia,

I see.

How is your interest code setup?

Can you share some screenprints thereof?

I think that is the problem.

Best regards,

Ludwig

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nuttka 132 on at

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I have two versions, here you can see it:

This is current one:

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Ludwig Reinhard Microsoft Employee on at

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Hi,

What's the open balance of this customer? (3200001)?

If you look at the open customer transactions can you check the collections tab?

Is the parameter 'interest calculation' active for all open invoices?

Best regards,

Ludwig

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nuttka 132 on at

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I took better example, with more transactions 3200005. I have also checked report Detailed due day list, all is there. On all open and closed transactions checkbox Interest calculation is marked. Here example from one of the invoice:

Still, only Interest note for CNs:

How is that possible :/

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Ludwig Reinhard Microsoft Employee on at

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Hi nuttka,

Does this invoice have a disputed status?

Can you check that in the collections tab?

Best regards,

Ludwig

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nuttka 132 on at

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All Not disputed... I have even started over and added new Interest code, deleting old one. Still the same. I think it is time to ask Developer for help :<

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