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Microsoft Dynamics GP (Archived)

Voiding a Payables Transaction

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Posted on by 475

1. Invoice was entered into GP for $1,315.60

2. Credit Memo was entered into GP for ($92.00)

3. CM was applied to orginal invoice

4. Invoice was entered into GP for the difference of $1,223.60 (this should've been a Credit Memo)

5. Somehow the second invoice of $1,223.60 was applied to the orginal invoice of $1,315.60

My goal was to void out the second invoice but it wasn't showing in the Void Historal Payables Transacations window.  The CM of $92 was showing in there so I voided that one out.  Now the orginal invoice is still in the payables transacations inquiry - vendor window with an unapplied amount of the $92.  However it will not let me void the orginal invoice out becasue it has the second invoice partially applied to.

How can I void the second invoice out so it isn't applied to the first invoice?  It is showing up in the Payables Transaction History window for the vendor as "HIST" but it isn't showing in the Void Historical Payables Transaction window.  I am sure I will have to go into the tables to void it out since I can't find it in the open/history void window.

I hope that makes sense if not let me know.  

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  • Community Member Profile Picture
    on at

    Hi KHammer,

    Can you confirm that neither invoice shows in the Open or Historical void transaction windows?

    I have never seen an invoice applied to another invoice, do you see them applied to each other under the inquiry windows and on the trial balance?

    Thanks,

    Adam

  • khammer Profile Picture
    475 on at

    Hi Adam.

    I have MBS helping me now on this issue.  The orginal invoice that was entered still is in the open table but won't let me void it because it is partially appiled against.  MBS has also never seen this issue with an invoice being applied to an invoice.  I will post the solution from then once I receive it.

    Kristen

  • Victoria Yudin Profile Picture
    22,769 on at

    An invoice being applied to another invoice certainly should not happen as it breaks all kinds of rules in GP. Good that you're working with MBS support on this.

    For the future, if you need to void a partially applied payables credit memo, I have a blog post with the steps:

    victoriayudin.com/.../voiding-a-partially-applied-payables-transaction-in-dynamics-gp

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