GP Applied Documents in Apply Payables Documents window without Clicking OK.

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Posted on 9 Nov 2017 00:57:09 by Goloknath

Hi,

I'm experiencing this where I plan to apply to offset/knock off two documents - Credit Note to Invoice, in Apply Payables Documents window.

After lookup the Credit Note, and I have marked the checkbox for one of the Invoice, however I accidentally clicked the Exit button without clicking on the OK button.

When I go back to Apply Payables Documents window, noticed that both document has already knocked off.

which triggers me why GP behave in such and is there anyway I can do to prevent this or anyone have a better explanation on this?

Thanks and Regards,

Vince

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Tim W 2,925 on 09 Nov 2017 at 12:15:51

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RE: GP Applied Documents in Apply Payables Documents window without Clicking OK.

As Mario said, this is working as designed and how GP updates records displayed in a scrolling window. Once you move off the line the line is saved if valid.

AP works differently than AR as far as the apply logic in that once the apply window closes and a document is fully applied it will move to history. To fix this you need to void the CM in Void Historical Documents which removes it then the invoice will move back to open so you can then with your next CM apply it to the correct invoice.
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Mariano Gomez 26,225 on 09 Nov 2017 at 03:46:10

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RE: GP Applied Documents in Apply Payables Documents window without Clicking OK.

Since you had already marked the document you wanted to apply the credit note against, the document was already applied prior to you accidentally clicking the exit button (not the OK button). This is standard application behavior.