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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Adding an ISV causing ...
Microsoft Dynamics AX (Archived)

Adding an ISV causing a synchronise error on New Dynamics AX

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Posted on by CarlJohnson@eBECS

A synchronisation error which is as useful as a chocolate fireguard. I have installed 3 deployable packages and an AXModel, the system builds without error but I have the following error after I try and perform a synchronise (see attached image). The error relates to a view, and then a string which was not recognized as a valid DateTime. The view contains 3 fields none of which are dates. Has anyone experienced anything similar? Or have any suggestions on how to solve this? (I have ran the view in SQL management and it ran without error)

3632.SyncError.png

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  • CarlJohnson@eBECS Profile Picture
    CarlJohnson@eBECS on at
    RE: Adding an ISV causing a synchronise error on New Dynamics AX

    Hi

    This didn't work sadly. The ISV believe there is an underlying issue with ISV install and AX7 that has not been addressed as yet. We are going to go through it with their technical consultant to tear the code apart until we find it!

    Will keep you posted!

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 297,423 Super User 2025 Season 2 on at
    RE: Adding an ISV causing a synchronise error on New Dynamics AX

    Do you have any update already?

  • CarlJohnson@eBECS Profile Picture
    CarlJohnson@eBECS on at
    RE: Adding an ISV causing a synchronise error on New Dynamics AX

    thanks Andre, I will try this today and let you know! :)

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 297,423 Super User 2025 Season 2 on at
    RE: Adding an ISV causing a synchronise error on New Dynamics AX

    Hi C_Johnson,

    I had some synchronization problems even when the build was successful. In that case try to build the models with the option to also build related models. Or just build all models. This will take longer time for a build, but could potentially solve the synchronization problem.

    If not, there still could be something odd in the packages and the model, but I don't know the contents of software.

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