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2We want to start sending out NPS Surveys with customer voice, but are hesitant as the features and integration with D365 Marketing are not up to standard. I can't see any updates or release notes since 2022.
For example, when i did a test sending out the survey from D365 marketing, the submissions are anonymous:
For example, when i did a test sending out the survey from D365 marketing, the submissions are anonymous:
On the other hand, the integration does not seem to be seamless. E.g. if i want to send a follow up email, or ask my sales colleagues to individually contact their accounts with personal survey links, there was no seamless way to do this. Unless i'm doing something wrong?
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