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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to view the Sna...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

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Posted on by Integration 651

Hi,

Error:Unable to view the Snapshot created for Report in MS CRM 2016 on-premise, getting below error. Please suggest.

7002.jpg

Log:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ff364000]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E036893CDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>3d6f4242-fa3c-4fc1-a248-158c416f63a9</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E036893C</Message>
  <Timestamp>2019-12-01T09:10:29.9703754Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>3d6f4242-fa3c-4fc1-a248-158c416f63a9</ActivityId>
    <ErrorCode>-2147187937</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>Error occurred while fetching the report history snapshots.</Message>
    <Timestamp>2019-12-01T09:10:29.9703754Z</Timestamp>
    <ExceptionRetriable>false</ExceptionRetriable>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

I have the same question (0)
  • Integration Profile Picture
    Integration 651 on at

    Hi,

    Please advice on below error getting when Snapshot is scheduled or created.

    Error:Report Snapshot created in CRM 2016 on-premise, not working.

    ReportsnapshotError.jpg

  • Suggested answer
    Roma Gupta Profile Picture
    Roma Gupta 725 on at

    Hi Krish

    could you elaborate on steps you trying to do?

    Also the user with which you are accessing the snapshot has access?

    I found a related URL for snapshot not sure if it will help in your case, see if the configs are sorted at your end?

    https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/how-to-schedule-a-report-snapshot-to-be-sent-via-email-in-dynamics-crm-2016-on-premise

    Regards

    Roma

  • Integration Profile Picture
    Integration 651 on at

    Hi,

    Created a Report Snapshot in CRM with admin access.

    After creating and save, when i viewed the report under report section getting this errors instead of report.

  • Suggested answer
    Roma Gupta Profile Picture
    Roma Gupta 725 on at

    Hi Krish

    What error are you receiving now? Could you please post a screenshot?

    Regards

    Roma

  • Integration Profile Picture
    Integration 651 on at

    Hi,

    Getting same error.

    Report\Snapshot not showing under CRM reports section when i chose.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad0002255e]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #12B1F98BDetail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

     <ActivityId>95196e3a-59e2-4f70-a4cf-7d564c95e61f</ActivityId>

     <ErrorCode>-2147220970</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

     <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #12B1F98B</Message>

     <Timestamp>2019-12-09T08:46:33.0813709Z</Timestamp>

     <ExceptionRetriable>false</ExceptionRetriable>

     <ExceptionSource i:nil="true" />

     <InnerFault>

       <ActivityId>95196e3a-59e2-4f70-a4cf-7d564c95e61f</ActivityId>

       <ErrorCode>-2147187937</ErrorCode>

       <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />

       <Message>Error occurred while fetching the report history snapshots.</Message>

       <Timestamp>2019-12-09T08:46:33.0813709Z</Timestamp>

       <ExceptionRetriable>false</ExceptionRetriable>

       <ExceptionSource i:nil="true" />

       <InnerFault i:nil="true" />

       <OriginalException i:nil="true" />

       <TraceText i:nil="true" />

     </InnerFault>

     <OriginalException i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

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