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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to view the Sna...
Customer experience | Sales, Customer Insights,...
Suggested answer

Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

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Posted on by Integration 651

Hi,

Error:Unable to view the Snapshot created for Report in MS CRM 2016 on-premise, getting below error. Please suggest.

7002.jpg

Log:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ff364000]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E036893CDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>3d6f4242-fa3c-4fc1-a248-158c416f63a9</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E036893C</Message>
  <Timestamp>2019-12-01T09:10:29.9703754Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>3d6f4242-fa3c-4fc1-a248-158c416f63a9</ActivityId>
    <ErrorCode>-2147187937</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>Error occurred while fetching the report history snapshots.</Message>
    <Timestamp>2019-12-01T09:10:29.9703754Z</Timestamp>
    <ExceptionRetriable>false</ExceptionRetriable>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

  • Integration Profile Picture
    Integration 651 on at
    RE: Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

    Hi,

    Getting same error.

    Report\Snapshot not showing under CRM reports section when i chose.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad0002255e]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #12B1F98BDetail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

     <ActivityId>95196e3a-59e2-4f70-a4cf-7d564c95e61f</ActivityId>

     <ErrorCode>-2147220970</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

     <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #12B1F98B</Message>

     <Timestamp>2019-12-09T08:46:33.0813709Z</Timestamp>

     <ExceptionRetriable>false</ExceptionRetriable>

     <ExceptionSource i:nil="true" />

     <InnerFault>

       <ActivityId>95196e3a-59e2-4f70-a4cf-7d564c95e61f</ActivityId>

       <ErrorCode>-2147187937</ErrorCode>

       <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />

       <Message>Error occurred while fetching the report history snapshots.</Message>

       <Timestamp>2019-12-09T08:46:33.0813709Z</Timestamp>

       <ExceptionRetriable>false</ExceptionRetriable>

       <ExceptionSource i:nil="true" />

       <InnerFault i:nil="true" />

       <OriginalException i:nil="true" />

       <TraceText i:nil="true" />

     </InnerFault>

     <OriginalException i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

  • Suggested answer
    Roma Gupta Profile Picture
    Roma Gupta 725 on at
    RE: Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

    Hi Krish

    What error are you receiving now? Could you please post a screenshot?

    Regards

    Roma

  • Integration Profile Picture
    Integration 651 on at
    RE: Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

    Hi,

    Created a Report Snapshot in CRM with admin access.

    After creating and save, when i viewed the report under report section getting this errors instead of report.

  • Suggested answer
    Roma Gupta Profile Picture
    Roma Gupta 725 on at
    RE: Unable to view the Snapshot created for Report in MS CRM 2016 on-premise

    Hi Krish

    could you elaborate on steps you trying to do?

    Also the user with which you are accessing the snapshot has access?

    I found a related URL for snapshot not sure if it will help in your case, see if the configs are sorted at your end?

    https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/how-to-schedule-a-report-snapshot-to-be-sent-via-email-in-dynamics-crm-2016-on-premise

    Regards

    Roma

  • Integration Profile Picture
    Integration 651 on at
    Report Snapshot created in CRM 2016 on-premise, not working

    Hi,

    Please advice on below error getting when Snapshot is scheduled or created.

    Error:Report Snapshot created in CRM 2016 on-premise, not working.

    ReportsnapshotError.jpg

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